the opportunity to multi-job answering several chats/phone calls and navigating smoothly among each mediums.
Etech leverages the strength of artificial moreover human intelligence, which enhances coaching and coaching. By executing this, we can focus on essential behaviors and boost both customer practical experience and shareholder price.
the opportunity to multi-endeavor answering a lot of chats/phone calls and navigating efficiently concerning both mediums.
Training systems: Designing and applying powerful coaching systems for new hires and existing staff members.
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Assemble all expected details whilst working on purchaser’s rationale to Speak to and update tickets based on the conversation or escalate precisely the same to involved Division.
Our countrywide scale lets us to help our purchasers establish and put into action standardized options at any in their services irrespective of physical site or the nearby methods out there at that internet site.
Experience Doing the job as part of a collaborative workforce - we perform collectively to be sure customers will be able to use our services and products with no problems and excellent working experience is provided all through just about every conversation.
เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
talk to latest and future shoppers applying a number of Computer system and telecommunications technology/software package to present facts and answer thoughts.
E Tech team has long been providing substantial-value engineering and information know-how companies for all job phases considering that its founding in 1993.
encounter Doing work as Element of a collaborative staff - we get the job done alongside one another to make certain shoppers have an exceptional purchaser encounter each time they place an get
A professional demeanor with a chance to acquire ownership of every chat, simply call or e mail and locate an answer For each and every buyer.
offer insights on the sales and advertising and marketing teams to reinforce services choices and positioning procedures.